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How ikan128 Handles Your Personal Information

Your account data, payment details, and browsing activity on ikan128 are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access & Delete
ikan128 How ikan128 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Live Chat Support Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account and data queries, including correction requests.
Email Privacy Request Send a written data access or deletion request to our privacy contact address listed in your account settings. We aim to respond within a reasonable timeframe under applicable local rules.
Account Settings Panel Some data preferences — including marketing contact opt-outs and cookie settings — can be managed directly from your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Data Storage

Account credentials and payment details are stored using encryption. Your DANA, OVO, and GoPay transaction data is never stored in plain text and is accessible only to authorised internal systems.

Cookie Controls

We use cookies to keep your session active and remember your lobby preferences. You can adjust non-essential cookie settings from your browser or through the cookie banner on first visit.

Data Retention Policy

We keep your account data for as long as your account remains open. After account closure, we retain only what local law requires — typically transaction records for a defined statutory period.

Requesting Changes to Your Data

You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion by contacting support via live chat or the email address in your account settings.

Common Questions About Your Privacy on ikan128

These are the questions we hear most often about how your data is handled. If your question is not covered here, our support team is available around the clock through live chat.

We collect your name, contact details, and the payment method you register with — such as DANA, OVO, or GoPay. Device and session data is also collected automatically when you access your account.

We do not sell your data. We share only the minimum required information with payment processors like DANA, OVO, and GoPay to complete your transactions. No marketing data is passed to outside parties.

Account data is kept while your account is active. After closure, transaction records may be retained for a period required by applicable local law. We do not keep data longer than necessary.

Yes. Submit a data access request through live chat or the email address in your account settings. We will provide a summary of the personal data we hold linked to your account.

Contact our support team via live chat or email with a deletion request. We will process it in line with local legal requirements — some transaction records may need to be retained by law.

Payment data linked to DANA, OVO, and GoPay transactions is encrypted in storage and in transit. Access is restricted to authorised systems only, and we do not store full payment credentials on our servers.